Legal
Delete your Pinporium account
Effective date: August 18, 2026
Delete your account in the Pinporium app: Settings → Delete Account, then confirm twice. Pinporium is the enamel pin collector app on the App Store and Google Play.
How to delete your account
Account deletion happens in the Pinporium app. This page is for collectors who land here from Play Data safety, App Store listings, or email.
- Open Pinporium on your phone and sign in.
- Go to Settings → Delete Account.
- Confirm twice.
- If you cannot open the app, email help@pinporium.app from the address on the account and we will help.
Demo mode does not have an account. Sign in with a real account to delete.
What we remove
When deletion completes, we remove:
- Sign-in — you cannot sign back into that account
- Profile — it becomes a tombstone (a
deleted_…username, “Deleted collector”, no avatar or location) - Vault photos, notes, nicknames, prices, shipping address, and sale contact email
- Push tokens, notifications, Pin Boards, Hunt wants, follows, and blocks you created
- Storage — objects under your pin-images folder
What may remain
- Approved catalog rows stay in the community database. The contributor id is cleared so your name is not shown.
- Anonymized vault row shells if Offers history still references them (those rows cannot be fully deleted). Photos and personal fields are stripped; status is archived.
- Completed or already-shipped Offers remain for the other collector so their thread does not vanish.
- Open Offers that have not shipped are cancelled. Already-shipped agreed trades are not silently cancelled.
- Records we must keep to comply with law, prevent abuse, or enforce our Terms of Service, plus residual copies in backups for a limited cycle.
Before you delete
Deletion is permanent for your vault photos, Pin Boards, and private collection data. Export anything you want to keep first. If you only want to stop using the app, you can sign out and uninstall without deleting your account.
Questions
Privacy or deletion questions: help@pinporium.app. See also our Privacy Policy and Copyright Policy.
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